Security & Trust

Privacy Policy

Last Updated: July 13, 2026. At KIMS KITCHEN & EVENTS LIMITED, your security and trust are absolute priorities. Read how we safeguard your booking data.

1. Commitment to Your Privacy

KIMS KITCHEN AND EVENTS ("we," "our," "us") is dedicated to protecting the privacy of our clients, event hosts, guests, and website visitors. This privacy document outlines how we collect, process, utilize, and protect your personal information when you utilize our website, make inquiries through our Supabase-integrated booking forms, or interact with our pre-filled WhatsApp estimation tools.

2. Information We Collect

To provide premium corporate and private event catering services, we gather relevant details that help us customize menu proposals and coordinate local gate pass clearance logistics in Nairobi:

  • Contact Information: Full name, corporate email address, and active telephone/WhatsApp number.
  • Event Invoicing Details: Company name, KRA PIN details for VAT invoicing, eTIMS compliance metrics, and physical delivery coordinates.
  • Catering Specifications: Scheduled event date, exact guest count, dietary preferences (e.g. Halal, vegetarian, gluten-free), service options, and kitchen prep setups.
  • Digital Metadata: Anonymized interaction logs, browser statistics, and visit counters to improve technical speed.

3. How We Utilize Your Information

We utilize the collected details strictly to execute your event and ensure strict compliance with regional regulations:

  • Generating precise per-person menu quotations and sending proforma estimates.
  • Issuing legally compliant KRA eTIMS electronic ETR invoices for corporate reconciliation.
  • Securing neighborhood gate clearance passes for our silent logistics vans within Nairobi's gated loops (such as Karen estates or Westlands office towers).
  • Coordinating with waitstaff to prevent cross-contamination of dietary selections.
  • Providing proactive service coordination updates via WhatsApp or direct calls.

4. Data Protection & Security Controls

We enforce robust technical controls to protect your data. All digital contact forms submit safely to our encrypted secure cloud database hosted in a certified Supabase environment. We never sell, rent, lease, or barter your personal information to third-party marketing brokers. Access to your event logistics details is restricted exclusively to authorized chefs and delivery coordinators.

5. Contact Our Privacy Officer

If you have any questions regarding your data, would like us to remove your booking files, or need to verify eTIMS invoicing details, please contact us: